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On-Demand Webinar for E-Commerce ADA Strategies

E-Commerce ADA Strategies for 2021

Recorded Live November 19, 2020
12 pm ET

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Winget Spadafora Schwartzberg logo

Learn about ADA lawsuit trends impacting E-commerce and what you can do to serve more customers in 2021

Plaintiffs filed thousands of lawsuits in federal and state courts this year for inaccessible websites and apps. Unfortunately, retailers saw most (75%) of these lawsuits. 

E-commerce companies that haven't had a lawsuit could still be losing customers as users with disabilities abandon their carts on difficult-to-use websites and apps.  

In 2020, the beginning of 2021 and perhaps the foreseeable future, large numbers of customers will be shopping online and on apps, a trend escalated by the circumstances of the COVID-19 pandemic. 

View this webinar to learn what it means to make your website and apps ADA compliant and practical strategies to defend against litigation and how to better serve customers of all abilities online. 

This webinar will cover:

  • The Business case for ADA Compliance for E-Commerce
  • How Retailers became the industry facing the most ADA website and app lawsuits
  • 2020 lawsuit trends impacting retailers the most and what you can do about them 
  • What to expect if you receive a claim
  • Best legal defenses and how you can reduce litigation risk while you work on accessibility
  • How to improve the digital buying experience for your customers with disabilities
Dianna McCarthy
Partner at Winget, Spadora & Schwartzberg, LLP

Dianna McCarthy is a partner of Winget, Spadafora & Schwartzberg, LLP and practices out of its New York and New Jersey offices. Her practice today focuses on media/tech claims; incident response; and counseling clients on cybersecurity and employment issues. Dianna is also a litigator and defends matters including the Americans with Disabilities Act (“ADA”); privacy litigation; employment law; commercial litigation; and professional liability. The professionals she defends include project managers; attorneys; accountants financial services industry professionals; mortgage brokers; title agents; appraisers; home inspectors; and insurance agents and brokers.

Dianna regularly speaks nationwide on ADA issues; cyber liability; and employment practice liability. She is a founding member of Women in Cyber Leadership Corp. and currently serves as its Vice President. She is active in NY Metro InfraGard and serves as its Secretary. Dianna is also active in Professional Liability Underwriters Society a/k/a PLUS and serves on the Eastern Chapter’s Steering Committee; as well as CLM’s Cyber Law Committee; and she has co–chaired the Execusummit Cyber Liabilities Conference since its inception (2012 - 2019) and she regularly speaks on the topic. She has also co-chaired Execusummit’s Employment Practice Liability Conference.

Ms. McCarthy earned her B.A. from Miami University. She received her J.D from Widener University School of Law and an LL.M. in Tax from Villanova University School of Law. Ms. McCarthy is admitted to practice law in New York, New Jersey and Pennsylvania. She is also admitted to practice in the U.S. District Courts for the Western, Northern, Southern and Eastern Districts of New York; the District of New Jersey; the District of Connecticut; the U.S. Circuit Court of Appeals for the Second and Third Circuits; and the U.S. Tax Court.

Heidi Gootnick
Associate at Winget, Spadafora & Schwartzberg, LLP

Heidi M. Gootnick is an associate with Winget, Spadafora & Schwartzberg, LLP. Her practice focuses primarily on technology and cyber disputes as well as the defense of professionals, directors, officers and corporations against a wide variety of claims, including, but not limited to, malpractice, discrimination, and employment disputes.

Ms. Gootnick earned her B.A. from Boston University in Biology and History. Ms. Gootnick also has an M.S.T. in Science Education from Pace University and received her J.D. from Hofstra University School of Law where she served as an Associate Editor for the Hofstra Law Review.

Ms. Gootnick is admitted to practice law in New York and New Jersey. She is also admitted to practice in the U.S. District Courts for the Eastern, Southern, and Western Districts of New York and the District of New Jersey.

Jason Taylor
Chief Innovation Strategist at UsableNet

Jason C. Taylor is the Chief Innovation Strategist and Advisor to the UsableNet CEO with nearly 20 years of experience in usability and accessibility. He is a global technology thought leader for multichannel customer engagement, actively advising leading companies on how to extend their brands across multiple channels for all users. He has been an active member of the accessibility and usability communities since 2001, which started with leading partnerships between UsableNet, Macromedia (now Adobe), and The Nielsen Norman Group.