Global Leaders Trust UsableNet for EAA Compliance
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The European Accessibility Act (EAA) became enforceable on June 28, 2025, establishing accessibility requirements for many digital products and services across the EU.
As the first year of enforcement approaches, many agencies are reviewing whether their clients’ websites, mobile apps, and digital services align with EN 301 549 and WCAG accessibility requirements.
For agencies supporting global brands, accessibility expectations may also extend to laws such as the Americans with Disabilities Act (ADA) when serving customers in the United States.
As a result, agencies are increasingly being asked to help clients understand:
-What EAA compliance requires
-How EN 301 549 and WCAG apply to digital services
-Whether automated accessibility tools are sufficient as part of a broader approach
-What steps organizations need to take to achieve and maintain compliance
-How accessibility laws apply across different markets
UsableNet supports agencies with accessibility testing, remediation, and ongoing compliance—so you can confidently guide your clients while remaining their primary digital partner.
If clients begin asking about the European Accessibility Act (EAA), the resources below can help you introduce the topic, share practical guidance, and connect clients with accessibility specialists if deeper expertise is needed.
How to use these resources
1. Introduce the topic.
Send the client email template to explain the European Accessibility Act and provide helpful resources client can review with their teams.
2. Share practical guidance.
Use the readiness checklist if a client wants a simple overview of what their team should evaluate.
3. Bring in accessibility expertise when needed.
If a client wants to explore accessibility evaluation or remediation, you can introduce UsableNet while continuing to lead the broader client relationship.
A short email you can share with clients to introduce the European Accessibility Act and provide helpful resources.
A checklist to share with clients reviewing EAA requirements and accessibility standards.
If a client expresses interest in discussing accessibility support, you can use the email below to introduce UsableNet and start the conversation.
Agencies often lead digital strategy and development for their clients, including accessibility initiatives.
As accessibility requirements expand under EN 301 549 and WCAG, many teams look for support to move from testing to full remediation and ongoing compliance. UsableNet works alongside your team to provide that support—so you can continue leading your client relationships with confidence.
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UsableNet Assistive is a fully managed accessibility solution that enables organizations to achieve and maintain EAA compliance through expert-led remediation and continuous updates aligned with WCAG and EN 301 549.
For agencies working with these organizations, Assistive provides a way to support complex accessibility requirements that extend beyond typical internal capacity—while remaining the primary partner to the client.
AaaS provides expert guidance, training, and tools to help businesses integrate accessibility into their workflows. This proactive approach ensures long-term EAA compliance, usability testing by people with disabilities, and continuous adaptation as EU regulations evolve.
With AaaS, agencies can confidently support accessibility initiatives while relying on specialist expertise when needed.
AQA enables businesses to identify, track, and resolve accessibility issues
The platform combines automated accessibility testing with workflow integrations, helping organizations evaluate accessibility against EN 301 549 requirements.
AQA supports development teams in maintaining accessibility over time as websites and digital services evolve.
Many digital agencies support clients preparing for the European Accessibility Act by partnering with accessibility specialists. These specialists provide accessibility evaluation, testing, remediation guidance, and ongoing monitoring aligned with EN 301 549 and WCAG 2.1 AA requirements. Agencies often begin by helping clients understand the law and review their current accessibility approach.
For a detailed overview of the regulation and how it applies to digital services, see UsableNet’s guide to the European Accessibility Act
While the laws themselves are different, organizations working toward accessibility expectations under both the European Accessibility Act (EAA) and the Americans with Disabilities Act (ADA) typically work toward WCAG conformance.
The EAA references the EN 301 549 accessibility standard, which incorporates WCAG 2.1 Level AA requirements for websites and digital services. In the United States, WCAG is widely used as the technical framework for evaluating website accessibility under the ADA.
As a result, many organizations improving accessibility across global markets focus on aligning their websites and digital services with WCAG guidelines.
For digital agencies supporting international clients, accessibility improvements made to meet WCAG guidelines can often support accessibility expectations under both EAA and ADA frameworks.
Accessibility standards such as EN 301 549 and WCAG require a combination of automated testing, manual evaluation, and ongoing monitoring. Because accessibility work often involves screen reader testing, keyboard navigation evaluation, and usability testing with people with disabilities, many agencies choose to partner with accessibility experts rather than build a full internal accessibility team.
UsableNet explains this approach in more detail in its accessibility testing guidance:
https://info.usablenet.com/accessibility-testing
When selecting an accessibility partner, agencies typically look for expertise in EN 301 549 and WCAG accessibility standards, the ability to perform both automated and manual accessibility testing, and experience supporting development teams with remediation.
The right partner collaborates with agency teams while allowing the agency to remain the client's primary digital partner.
Yes. Many digital agencies partner with accessibility experts who provide testing, remediation support, and compliance guidance. This approach allows agencies to help clients meet accessibility requirements while continuing to lead digital design, development, and strategy.
Automated tools can detect some technical issues but cannot identify all accessibility barriers. Accessibility standards such as EN 301 549 and WCAG require a broader evaluation that includes manual testing and user experience review. Agencies often involve accessibility specialists to perform a more comprehensive accessibility assessment.
Agencies benefit from understanding the basics of accessibility standards, but they do not need to become experts in EN 301 549 or WCAG.
Many agencies partner with accessibility specialists who provide the technical evaluation and guidance needed to help clients meet accessibility requirements.
Yes. Many digital agencies partner with accessibility specialists when clients need support aligning their websites and digital services with accessibility standards such as EN 301 549 and WCAG.
In these partnerships, the agency continues to lead digital strategy, design, and development, while the accessibility partner provides expertise in accessibility evaluation, remediation guidance, and ongoing compliance support.
UsableNet works alongside digital agencies to help evaluate accessibility, support remediation efforts, and maintain accessibility as websites evolve.
No. In most cases, agencies remain the primary partner leading digital strategy and development. Accessibility specialists support a specific area of expertise, such as evaluating accessibility against standards like EN 301 549 and WCAG or helping plan remediation.
UsableNet frequently works alongside agencies by providing accessibility testing, technical guidance, and remediation support while the agency continues to manage the broader client relationship. Many agencies prefer this approach because it allows them to confidently address accessibility questions without needing to build a dedicated accessibility practice internally.
As agencies take on a larger role in accessibility, delivering full remediation and maintaining compliance over time can become difficult to scale.
UsableNet helps extend your team with the expertise needed to support testing, remediation, and ongoing compliance—while you remain the primary partner to your clients.