Access the 2019 Midyear Update on ADA Website and Mobile App Accessibility here.
Below is a full text description of the infographic to help all users:
Thanks for requesting the 2019 Midyear Update ADA Website and Mobile App Accessibility. You can access your copy anytime here.
Below is a full text description of the infographic to help all users:
Tile 1:
The UsableNet Research Team has been monitoring all of the Americans with Disabilities Act (ADA) website and mobile app related cases filed in Federal Court in 2019. This report highlights the numbers and trends so far this year.
Tile 2:
One Lawsuit every hour!
In 2019 the flow of ADA web related lawsuits has reached a rate of one lawsuit every working hour; that’s 8 a day, 40 a week and on pace for over 2,000 a year.
2019 is set to beat 2018 and rack up over 2,000 digital accessibility related lawsuits again
Tile 3:
Most cases settle and settle fast
A graphic communicates that 93% of cases from 2018 have settled while 7% remain open. UsableNet found that 55% of 2019 cases have already settled within 60 days.
Tile 4:
Many get sued more than once
ADA web accessibility-related lawsuits can impact all industries but two stand out the most for companies being sued multiple times: retail and food service companies.
A graphic communicates at 31% of retail companies listed in suits since July 2017 have been sued multiple times and 17% of food service companies listed in suits since July 2017 have been sued multiple times.
Tile 5:
Industry Accessibility
Retail is a top target
48% of the Internet Retailer’s Top 500 list have received a lawsuit claiming an inaccessible website related to one of theirs brands.***
The industries that received the biggest focus in web accessibility litigation include Retail, Food Service Industry, Travel/Hospitality, Banking/Financial, Entertainment & Leisure and Self-Service
A Deeper Look at Industries
Through a pie chart graphic, we illustrate the breakdown of web accessibility-related lawsuits broken down by industry. Here is that list in descending order.
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Retail – 58%
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Food Service Industry – 10%
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Entertainment & Leisure – 8%
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Self-Service – 4%
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Real Estate Agencies & Properties – 4%
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Travel/Hospitality – 4%
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Healthcare – 3%
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Banking/Financial – 2%
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Other – 2%
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Automotive – 1%
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Education – 1%
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Digital Media & Agencies – 1%
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Fitness & Wellness – 1%
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Insurance – 1%
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Telecommunications – <1%
- Fuel Industry – <1%
Tile 6:
The companies sued in these jurisdictions are distributed across the US.
From a sample group, here is a list of the top 10 states where companies are headquartered portrayed through a map graphic:
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California – 22% of cases
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New York – 21% of cases
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Florida – 12% of cases
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Texas – 4% of cases
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New Jersey – 4% of cases
Additionally, 6% of companies sued are headquartered internationally including the United Kingdom, France, China and Brazil.
Closing Tile:
With a new Website Accessibility claim every hour, how do you ensure ADA compliance?
UsableNet can help. Be proactive. Be prepared. Learn more contact@usablenet.com
Sources/Notes:
* Data was collected up through June 17, 2019.
** Data reflects Federal lawsuits filed due to screen-reader incompatibility and
video lacking proper closed captioning on websites.
*** Top 500 retailers sources from the 2019 Internet Retailer report.
**** Headquarters data was taken from a sample of 477 lawsuits.
View our blog post on the 2019 ADA Web Accessibility Lawsuit Recap Report here.
We appreciate your interest in digital accessibility and hope you find this useful.
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For more, visit our Web Accessibility Blog to read about our perspective on relevant news and accessibility best practices.