Jennifer Rusie, Principal at Jackson Lewis and Jason Taylor, Chief Innovation Strategist at UsableNet will look back at key trends in 2022 as well as general findings from the last 5 years to discuss how we got here and what businesses need to know to defend against ADA-based app and web accessibility lawsuits.
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Jennifer has handled hundreds of disability access matters involving architectural barriers, website and mobile app accessibility, disclosures of accessible features at hotels, and Braille gift cards. These matters span the country and include class-action lawsuits. She is also well-versed in assisting clients with evaluating and remediating barriers to access in both the physical and digital realms, and she regularly advises clients on accessibility policies and procedures.
Jennifer also focuses her practice on employment litigation, with a particular emphasis on sexual harassment and discrimination claims. Jennifer is a strong advocate for her clients in and out of the courtroom. One example of Jennifer’s litigation experience is her jury trial against the EEOC in the MDTN in a case involving the sexual harassment of three minor employees at a retail store.
Clients frequently turn to Jennifer for advice on all aspects of the employer / employee relationship, and she works closely with them to devise strategies that align with their unique culture and goals. When necessary, she also defends them in court, up to and including arbitration or trial.
Jason C. Taylor is the Chief Innovation Strategist and Advisor to the UsableNet CEO with nearly 20 years of experience in usability and accessibility. He is a global technology thought leader for multichannel customer engagement, actively advising leading companies on how to extend their brands across multiple channels for all users. He has been an active member of the accessibility and usability communities since 2001, which started with leading partnerships between UsableNet, Macromedia (now Adobe), and The Nielsen Norman Group.