--- title: Webinar Registration Page | September 2026 description: Learn essential steps for companies facing ADA website claims in this informative webinar. image: https://info.usablenet.com/hubfs/1200%20x%20630%20Webinar%20Registration%20-%20Sept%202026%20-%202.png --- [Skip to content](https://info.usablenet.com/webinar-registration-page-september-2026#main-content) [![Go To UsableNet Homepage](https://info.usablenet.com/hs-fs/hubfs/Logo_Black.png?width=242&height=35&name=Logo_Black.png "Go To UsableNet Homepage")](http://usablenet.com) # What Companies Should Do After Receiving an ADA Website Claim ## **On-Demand Webinar | Recorded live on September 23, 2026** Digital accessibility lawsuits are on pace to reach approximately 6,000 in 2026, according to midyear lawsuit data. Repeat claims are also a significant part of the landscape. In 2025, 1,427 lawsuits targeted companies that had already faced an ADA web accessibility claim. So when a demand letter or lawsuit arrives, what should your company do next? Listen to UsableNet and Chuck Marion, Partner at Blank Rome LLP, for a practical discussion about what companies should consider after receiving an ADA website claim.  ## Watch on-demand ![](https://info.usablenet.com/hubfs/Imported_Blog_Media/webinar%20snip.png) ## Know What to Do Next When an ADA website claim arrives, the next steps are not always obvious. We’ll walk through the practical considerations that come up from the time a claim arrives through the steps that follow. ## What You'll Learn - What companies should do first after receiving an ADA website demand letter or lawsuit - Common mistakes to avoid when responding to a claim - Where accessibility testing and outside expertise can support the response - How remediation can factor into what happens next - What companies should consider after the immediate claim is resolved ## Your Panelists ![](https://info.usablenet.com/hs-fs/hubfs/Reuploads%20-%20SEO/Jason%20Taylor.png?width=80&height=80&name=Jason%20Taylor.png) ### Jason Taylor Chief Innovation Strategist and Advisor to the UsableNet CEO  Jason is a global technology thought leader for multichannel customer engagement. He actively advises leading companies on how to extend their brands across multiple channels for all users. He has been an active member of the accessibility and usability communities since 2001, starting with leading partnerships between UsableNet, Macromedia (now Adobe), and The Nielsen Norman Group.  ![](https://info.usablenet.com/hs-fs/hubfs/Charles%20Marion%202026.jpg?width=80&height=80&name=Charles%20Marion%202026.jpg) ### Charles Marion Partner, Blank Rome LLP Charles (Chuck) Marion is an experienced litigator who has tried several cases to verdict, both jury and non-jury, in federal and state courts located throughout the country, and also handled several domestic and international arbitrations. Chuck primarily focuses his practice in the areas of complex business litigation; franchise litigation and counseling; advising and defending businesses whose physical locations, websites, or mobile apps have been accused of violating the Americans with Disabilities Act (“ADA”) and similar state and local statutes; defamation; and intellectual-property litigation (including patent and trademark infringement cases, claims for unfair competition and breach of non-compete and/or non-solicitation agreements, and trade secret disputes). Chuck regularly writes and lectures on these subjects. ## Footer navigation **Sign Up** for the **UsableNet Blog** Join our mailing list to receive email notifications when we publish a new blog, infographic, whitepaper or newsletter. Stay up-to-date on our insights, the latest tech news and digital trends. 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If you sell or ship to customers in those states, you can be sued in their courts regardless of where your business is headquartered. Jurisdiction is fact-specific, but assuming you're insulated because you're based elsewhere is a mistake." }, "name" : "If my business isn't based in New York, California, or Florida, am I still at risk of an ADA website lawsuit?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "No. According to UsableNet's 2023 report, roughly 700 lawsuits were filed against websites with a widget installed at the time of filing. Widgets do not insulate a site from claims, and some complaints have alleged that widgets made screen reader experiences worse." }, "name" : "Does an accessibility widget or overlay prevent ADA lawsuits?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "Yes. Settlement agreements do not block future lawsuits from other plaintiffs. Approximately 25% of 2023 ADA digital accessibility lawsuits were filed against defendants who had already been sued. Every individual who encounters a barrier has the right to bring a separate claim." }, "name" : "We settled an ADA lawsuit last year. Can we be sued again?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "No. A notice that remediation is in progress is equivalent to posting a ramp coming soon sign on a physical store with steps — the person still cannot access the site. The ADA requires an alternative, equally effective means of communication while remediation is in progress." }, "name" : "Does a site under maintenance banner help protect against an ADA lawsuit?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "It can help, but only if the alternative channel is as timely and effective as the website itself. Long hold times, untrained agents, or unmonitored inboxes undermine the defense. Effective communication — not a perfectly accessible website — is the underlying obligation under ADA Title III." }, "name" : "Does having a customer service phone line or chat satisfy ADA obligations for an inaccessible website?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "Not under current law. A 2023–2024 California bill proposed extending accessibility liability to website developers, but the bill was put on ice. Similar proposals are expected to return. Procurement contracts remain the most reliable way to push accountability down the vendor chain." }, "name" : "Are web development agencies legally responsible for website accessibility?" }, { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "The vast majority settle quickly. Damages, where recoverable, are typically minimal; attorneys' fees drive most of the total cost. Litigating a case to judgment is expensive for both sides, which is why fast resolution is the norm." }, "name" : "What happens to most ADA website lawsuits?" } ] } ```