Expert Support for Food Serviced and Hospitality

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Trusted by Leading Restaurant and Hospitality Brands

Why Accessibility Matters for Food Service and Hospitality

Every interaction matters—whether guests are viewing your menu, booking a room, or placing an order.

Accessibility ensures a seamless experience for everyone, including 1 in 6 people worldwide with a disability, building trust, loyalty, and satisfaction.

Compliance with the Americans with Disabilities Act (ADA), European Accessibility Act (EAA), and other accessibility laws is essential in today’s digital world. More than meeting standards, accessibility helps you deliver an exceptional customer experience and stand out as a brand that welcomes everyone.

An accessible website and mobile app can mean the difference between a guest choosing your business or moving on. Prioritizing digital accessibility ensures your business grows while serving every customer equally.

Digital Accessibility Solutions for Food and Hospitality

UsableNet Assistive – Fully Managed Accessibility

Focus on delivering exceptional guest experiences while our experts ensure your websites are accessible. Assistive Managed Service delivers the highest level of web accessibility with minimal involvement from your team. Whether it’s an online menu or a reservation system, we help you maintain ADA and EAA compliance effortlessly, so your team can focus on serving guests.

Accessibility as a Service (AaaS)

Embed accessibility into every stage of your digital workflow. AaaS combines expert audits, accessibility training for your team, design reviews, and comprehensive testing to identify and resolve barriers proactively. This approach guides your team to improve accessibility, compliance, and the experience for guests of all abilities.

AQA Accessibility Testing for Hospitality

Empower your team to manage accessibility with precision. AQA’s automated and manual testing platform simplifies accessibility efforts for online menus, mobile ordering, and booking systems. AQA helps you monitor, test, and maintain compliance, ensuring your platforms remain inclusive as they grow and evolve.

Find the right accessibility approach for your website—take the quiz now!

Case Study: Skyscanner's Commitment to Accessibility

Discover how Skyscanner partnered with UsableNet to prioritize digital accessibility and enhance its global brand reputation. By integrating accessibility into its strategy, Skyscanner achieved:

- Improved user experience for travelers of all abilities.

- Enhanced compliance with global accessibility standards, including WCAG and the European Accessibility Act.

- Strengthened brand trust and loyalty through inclusive design.

Skyscanner’s success shows how investing in accessibility meets compliance requirements and drives meaningful engagement and global reach.

Read the Full Case Study

Why Choose UsableNet

UsableNet is a trusted accessibility partner for restaurants and hospitality brands, delivering tailored solutions and measurable results.

Proven Industry Expertise with Retail and Hospitality

With 25+ years of experience, we’ve helped hospitality and restaurant brands ensure accessibility across websites, mobile apps, and booking systems.

Fully Managed or Collaborative Solutions

Whether you need us to manage accessibility end-to-end or empower your team, we offer solutions to fit your needs.

Mobile App Accessibility Audits

Our experts deliver thorough audits for iOS and Android platforms to ensure a usable and accessible experience.

Real-World Testing with User Insights

We combine manual audits, automated tools, and feedback from people with disabilities to meet ADA, WCAG 2.2, and the European Accessibility Act standards.

Clear Communication and Support

Stay on track with regular updates, monthly check-ins, and quarterly reviews to ensure progress and transparency.

Tangible Business Impact

Accessibility improves guest satisfaction, builds brand loyalty, and helps you reach new audiences, driving tangible business growth.

Solutions

Resources

Essential Resources

Industry

Compliance