Why is Accessibility Important?
Websites and mobile apps in the financial services industry are highly sophisticated, featuring advanced security, transactional capabilities, integrations, and other complex functionalities that demand constant maintenance. With over two-thirds of U.S. adults relying on digital banking, inaccessible digital experiences risk alienating customers, stalling growth, and eroding trust.
Compliance with digital accessibility laws, such as the Americans with Disabilities Act (ADA) and the European Accessibility Act (EAA), reduces reputational harm from expensive lawsuits and regulatory actions.