Patients now rely on digital platforms for critical tasks such as booking appointments, logging in to patient portals, reviewing test results, managing prescriptions, paying bills, navigating insurance, and accessing telehealth. When any of these flows is inaccessible, patients encounter barriers to care, and organizations assume avoidable compliance risk.
At the same time, most healthcare teams are juggling complex applications, legacy systems, and multiple vendors across their websites, patient portals, and mobile apps, often with lean digital and QA teams. UsableNet helps healthcare teams improve digital accessibility by prioritizing the highest-impact patient journeys and bringing them into compliance with the ADA, Section 504/508, WCAG 2.1/2.2, and the European Accessibility Act in a way that fits your resources.
When your digital experiences are accessible, you support equitable access for patients of all abilities, reduce legal risk, and improve trust, satisfaction, and engagement.
At UsableNet, we believe that usability and accessibility go hand in hand. Our approach centers on understanding and meeting human needs by involving the disability community in testing and feedback. This approach ensures all users' digital experiences are compliant, functional, and intuitive.
Create accessible campaigns, portals, and patient-facing content that consistently engage patients, build trust, and deliver clear, inclusive communication across your website, emails, and mobile experiences.
Streamline accessibility with tools, expert audits, and integration guidance so your development teams can embed WCAG into existing workflows, ensure websites, apps, and portals meet compliance standards, and avoid chasing one-off fixes across multiple platforms.
Navigate complex standards like ADA, Section 504/508, and global regulations with confidence, reduce legal and regulatory risk, and reinforce your organization’s commitment to inclusive, equitable care.
