Digital Accessibility for Public Sector and Higher Education

WCAG (Web Content Accessibility Guidelines) is the globally recognized standard for digital accessibility, built around four principles: Perceivable, Operable, Understandable, and Robust. For public sector and education organizations, meeting WCAG 2.1 Level AA is both a legal requirement and essential for serving all users equitably.

UsableNet provides accessibility audits, manual and automated testing, remediation support, staff training, and ongoing monitoring. Our accessibility services are all tailored to the scale and compliance requirements of government and education environments.

PDFs and forms are among the most common accessibility barriers on government and education sites, and a frequent trigger for Office for Civil Rights (OCR) complaints. UsableNet provides auditing and testing services to identify these issues, along with training to help teams produce accessible content going forward.

For sites where content is constantly being added or updated, a one-time fix isn't enough. Ongoing monitoring combines UsableNet's AQA automated scanning platform and manual review to catch new issues before they become compliance risks.