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As an official Shopify Plus Solutions Partner, UsableNet helps enterprise and high-volume Shopify merchants strengthen Shopify accessibility, reduce ADA compliance risk, and deliver inclusive digital experiences at scale. Our developer-led services help you build and maintain ADA-accessible, WCAG-conformant Shopify and Shopify Plus storefronts through audits, hands-on remediation, and ongoing monitoring.
Shopify themes, third-party apps, and custom code can introduce accessibility barriers. We apply our expert accessibility testing and auditing services to Shopify sites to identify issues that impact real users and create ADA compliance risk.
UsableNet helps prioritize and remediate accessibility issues that affect usability, checkout, and assistive technology access—supporting Shopify accessibility improvements aligned with WCAG 2.2 AA guidelines.
Accessibility is not a one-time project. UsableNet’s continuous monitoring and support services help Shopify Plus merchants maintain accessibility as their site evolves and new content or features are added.
Touchland is a lifestyle brand that uses Shopify to power its e-commerce growth. The team partnered with UsableNet Assistive to align its site with WCAG 2.1 AA, combine automated and manual testing, and keep accessibility monitored as the brand evolves. This work improves the experience for customers with disabilities and supports Touchland’s reputation and online performance.
Read the full case study on Touchland’s Journey to Website Accessibility.
Learn more about the Shopify Plug-in for Assistive customers
Accessible Shopify and Shopify Plus storefronts allow shoppers with disabilities to browse, search, add items to cart, and complete checkout with assistive technologies such as screen readers and keyboards. This support expands your audience and improves the experience for every customer.
When pages, product filters, and checkout flows work for all shoppers, fewer customers abandon the site and more complete purchases. Accessible journeys often improve key performance metrics such as conversion rate, average order value, and repeat purchases.
An ADA-accessible, WCAG-aligned Shopify store reduces the chance that accessibility barriers become complaints or digital accessibility lawsuits. Visible progress on accessibility also supports your brand reputation with customers, partners, and internal compliance teams.
No. Shopify provides a strong eCommerce platform, but individual Shopify stores are not automatically ADA compliant or WCAG conformant. Accessibility depends on your theme, custom code, apps, and ongoing updates. UsableNet helps merchants assess and improve accessibility so their Shopify or Shopify Plus storefronts better align with ADA and WCAG expectations and reduce legal risk.
UsableNet delivers end-to-end Shopify accessibility support, typically including:
This combination helps merchants move from one-time fixes to a sustainable accessibility program on Shopify.
Many tools rely mainly on automated scans or overlays that sit on top of existing issues. UsableNet combines automation with expert manual testing and real use by people with disabilities. The focus is on real-world barriers in Shopify environments, such as screen reader navigation, keyboard access, forms, product discovery, and checkout flows, and on providing prioritized, actionable fixes rather than generic reports.
Yes. UsableNet evaluates your current Shopify theme, customizations, and third-party apps to identify accessibility gaps and recommend improvements. The goal is to help you resolve issues without disrupting your store’s design or performance and to put checks in place so future updates do not reintroduce the same barriers.
Yes. UsableNet has worked with Shopify merchants such as Touchland and Broken Arrow Ranch to remediate their sites, improve accessibility for customers with disabilities, and support long-term eCommerce growth. These case studies show how managed accessibility support can fit into a fast-moving Shopify environment.
Timelines depend on the size and complexity of your Shopify or Shopify Plus store, but many merchants see an initial set of fixes delivered within a few weeks. A typical engagement includes an accessibility audit, prioritized remediation, validation testing that includes manual and assistive-technology use, and recurring checks as new content and releases go live. This approach helps teams show progress quickly and maintain accessibility as the store evolves.
